To succeed as a manager, it is important to develop a relationship with the team that is based on trust. When employees trust and respect their manager will give special effort especially when they feel trusted and supported.
Employees rarely excel under the punitive thumb of someone you do not trust and that you feel you do not trust them. Without trust productivity suffers as team members in politics, spending time covering themselves and to comply with the dictates who know are counterproductive. The lack of trust affects morale and customer satisfaction as the employees shift energy and focus to work on real-life issues that affect customers to resentment and dissatisfaction with management.
Effective Communication
Managers who communicate openly and often build relationships and trust with the team. Should not make team members guess what they're thinking, but you should tell them. The employees may feel that no news is the bad news. The lack of interaction erodes trust. Face-to-face interaction is the best way to build trust.
To obtain Trust managers need to provide confidence
It 'important for a manager to create an environment of trust. This begins by trusting others. It 's more effective to hire employees are reliable unless proven otherwise instead of waiting to be trusted when they are earned. As team members come to feel trusted by their manager, it will be easier to trust in return.
Be Honest
Honesty is a very important factor that affects the trust. Managers who demonstrate the openness of their actions, intentions and vision, soon that people respond positively to self-disclosure and sincerity. As a manager to share the good and bad news openly. This can eliminate gossip and spread inappropriate policies. Great managers know that they are not perfect and make mistakes. And 'better for a manager to admit their mistakes instead of ignoring them or cover them up. A cover up (real or imagined) is probably the single greatest enemy to trust.
Establish strong Business Ethics
Managers must set the moral values for the workplace. Teams with common ethics are healthier, more productive, adaptable, responsive, and resourceful, they are united under a single set of common value.
Keep the word
Do what you say you will do and make visible your actions. Team members quickly pick up on insincerity and broken promises. Visibly keeping commitments will strengthen confidence. If a manager fails to make the actions visible to the team is able to create the impression / perception that do not follow through.
Keep interactions consistent and predictable
Building trust is a process. Trust results of interaction constant and predictable over time. If a manager responds differently from week to week it becomes harder to trust him or her.
Set the tone for the future from the Beginning
The initial actions of the operator establish norms and expectations. A manager should lead by example.
Be accessible and responsive
Find ways to be regularly available to team members. When interacting, be responsive. Lack of response causes discomfort and distrust. Be action rather than talk oriented. Do not just think to take action-do!
Keep Confidences
Team members must be able to express concerns, identify problems, share sensitive information, and relevant issues surface. It 'important in the initial phase to reach an agreement on the manner in which the confidential data will be processed.
Watch your language
It 'important that the language of a manager does not mean "we" or "them." Terminology should be easy to understand. Leaders should stick with business language and not using strong language or vulgar.
Create a social time for Team
A lot of confidence and trust is built through informal social interaction. Successful managers so that the social opportunities happen regularly.
Building trust with employees is essential for the creation of an effective team that works well together. Taking time to build trust exploit the benefits for managers who are long lasting.